HOW TO GET A CAPTEL PHONE AT NO COST

The Wyoming Relay Equipment Distribution program offers four different models of CapTels for permanent distribution to eligible applicants.

 

Please click here for more information on the different models available before completing your application.

CapTel phone

For more information on the Wyoming Relay Equipment Distribution Program (WYRED) and to apply to receive a CapTel at no charge click here. The Wyoming Relay Equipment Distribution program also offers a short-term loan program available to any Wyoming citizen (no eligibility requirements) which allows individuals an opportunity to try a CapTel first to see if it will meet his/her needs.

 

Click here for the Loan Agreement Form or to obtain additional information.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.
 
Individuals with hearing loss must complete & submit a Third-Party Certification of Eligibility signed by hearing health professional to be eligible for no-cost Internet-based CapTel phone. Although CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svc. By using CapTel for emergency calling you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency svc. through CapTel whether caused by the negligence of T-Mobile or otherwise. Restrictions apply. See t-mobile.com/captel.com for details. T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. © 2021 T-Mobile USA, Inc. CapTel is a registered trademark of Ultratec, Inc. Bluetooth® is a registered trademark of Bluetooth SIG, Inc.